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PRIVACY POLICY

PRIVACY POLICY

Most Recent Update: February 18, 2025

 

This Privacy Policy explains how Childbearing Family Alliance, Inc. (CFA) collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at www.familycfa.com.

 

COLLECTION OF PERSONAL INFORMATION

 Information collected directly from you: We may collect personal information directly from you, for example [through a web form, during an online or in-person registration, while registering for a program, while setting up an account with us, when you contact us for support, or at checkout. Personal information we collect directly from you may include first and last name, address, email addresses, and phone numbers. Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features such as keeping track of items you put in your shopping cart. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information, shopping history, and geographic location.

 

USE OF PERSONAL INFORMATION

We use information collected directly from you to provide you with prenatal and early childhood education programs. We may also use this information to market our products and services to you, including by email and text message subject to your consent. We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts. We may also use information collected from you and information collected from your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete check out. We use information collected from our advertising partners to market our products and services to you.

 

DISCLOSURE OF PERSONAL INFORMATION

We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes.

● We use Constant Contact, Ring Central and ClickSend for our email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice. See RingCentral’s Privacy policy available at https://www.ringcentral.com/legal/last-update-july-29-2024/privacy-notice.html . See ClickSend’s privacy policy available at https://www.clicksend.com/us/legal/privacy-policy/#:~:text=We%20use%20a%20session%20cookie,find%20and%20use%20our%20site.

● We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses and processes your information in accordance with its privacy policy available at https://policies.google.com/privacy .

● We use Jumbula to provide our online store. Jumbula uses and processes your information in accordance with its privacy policy available at https://cdn.jumbula.com/website/security-of-data-and-privacy-policy.pdf .

● We use Stripe as our payment processor. Stripe uses and processes your payment information in accordance with its privacy policy available at https://stripe.com/privacy .

EMAIL COMMUNICATIONS

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.

SMS COMMUNICATIONS

  • Consent for SMS Communications: Upon granting consent to receive SMS communications from our company, rest assured that your phone number and consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. The phone number and consent will only be used to facilitate communication with you.

  • Types of SMS Communications: The following types of messages may be sent after obtaining consent:

    • Customers and Guests: Updates on orders, deliveries, or other relevant information.

    • Job Applicants: Notifications regarding the status of their application.

    • Appointment and Class Reminders: Reminders about upcoming classes, appointments or events.

  • Example Message:
    "Hi [Customer Name], this is a reminder about your upcoming class with CFA on [Date] at [Time]. We look forward to seeing you!"
    To opt out, reply "STOP" to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply "HELP."

  • Standard Messaging Disclosures:

    • To opt out of SMS communications, simply reply with "STOP."

    • For assistance or inquiries, reply with "HELP."

    • Message and data rates may apply.

  • Sample Response for "HELP" Reply:
    "For further assistance, please visit our website at www.familycfa.com or contact us at 631-360-2880."

  • Message Frequency: You may receive approximately 5-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication.

  • Opt-In Method:
    You may opt-in to receive SMS messages from CFA in the following ways:​

    • By submitting an online form.

  • Opt-Out Method:
    You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  • Additional Options:
    If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

 

YOUR PRIVACY RIGHTS  

You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at cfaadmin@familycfa.com

 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Please review it frequently.

 

CONTACT INFORMATION

If you have any questions about this policy or our privacy practices, please contact us at cfaadmin@familycfa.com or 631-360-2880.

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